Powder Coated For Durability
The following Shipping and Return Policy applies to all websites owned and operated by Vo Metal Center including but not limited to the following: vometalcenter.com
1. SHIPPING POLICY
You can trust that your order will be quickly processed and safely delivered.
We can ship products anywhere within the United States using either USPS or UPS as shipping providers.
a. SHIPPING CHARGES
Flat-Rate Shipping for all orders placed under $99 are subject to a $6.39 shipping charge. All orders over $99 placed on our website will receive Free Shipping.
b. INTERNATIONAL ORDERS
Unfortunately, we do not currently offer International Shipping, however, this is an option that we will be looking into in the near-future.
2. Order Timeline:
Lead-times differ based on our current production schedule. Our current lead-times average 3-6 weeks from the customer's order date. In extreme cases, some orders may take up to 10-12 weeks from the customer's order date.
Lead-Times on Orders can depend on several factors including, but not limited to: Number of Item(s), Number of Custom Item(s), Product Type(s), and COVID-19 Supply/Manufacturing Restrictions.
Due to a high volume of package increases and limited employee availability caused by the impact of COVID-19, USPS and UPS may experience additional delay in delivering your package.
Lead-Times can also fluctuate based on the following factors:
◦ Equipment Malfunctions
◦ Invalid Shipping Addresses
◦ Local Weather Transit Delays
◦ Federal Holidays
Given to my granddaughter as a gift, so has not been hung up just yet. But, now can you tell me when I am getting the one for Staceys. I have written many times but no return back. I would appreciate someone contacting me so I know what the problem is.