Powder Coated For Durability
Our goal here at VO Metal is to offer you the best shipping experience possible! Every day we deliver to hundreds of customers across the United States from our Minnesota based workshop while striving to provide the very highest levels of responsiveness to you at all times. We take a lot of pride in the superior quality of the custom décor we produce and that same attention to detail applies to our shipping department as well.
The time frame for order delivery is divided into two parts: Production Time & Shipping Time.
Every item on our store gets hand produced at our Minnesota based design workshop as orders are placed. Once we receive your order the dedicated teams at VO Metal usher your designs through a multi-step production process.
Step 1: Our Designers ensure your personalized text is adjusted perfectly for a superior quality finished product.
Step 2: Our skilled Craftsman cut your design from high grade Made in America steel. Your cut design then gets polished to a smooth finish. To back up our 5 year craftsmanship guarantee, your designs then get a baked on powder coating to ensure they are both weather and rust resistant for years of indoor/outdoor use.
Step 3: Our Shipping team then carefully wraps and boxes your finished designs for safe transit to your desired location.
Our typical production time per order is 5-15 business days.
This refers to the time it takes for your order to be shipped from our Minnesota based design workshop to your delivery address.
Domestic Orders:Order Total less than $99
At this time we are only shipping to the 50 United States and District of Columbia. We are actively working to expand our international reach and will be rolling out additional markets in the near future.
A tracking number will be emailed to you so that you can follow it progress right through final delivery to your address. If you do not receive your order within two weeks, please reach out to us via our Contact Us Form so that we can help you!
It was a christmas gift for my husband ,he loved it and so did his family!
This order was fine, however I am still waiting on order 3991. I have emailed 3 times with no response and called. When I call, I get the recording that the mailbox is full. I really want the order, which was a Christmas present, but I would also like some communication. Please respond.